Spa Format

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We will continue to extend our recovery time between clients for proper disinfection and sterilization between services. 

 

Booking & Cancellation Policies

At this time we are appointment based only

You may cancel up to 48 hours before the start of your appointment. Cancellations made after 24 hours of the appointment start time will be charged 50% of the service total. No-shows and same day cancellations will be charged 100% of the service total.

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Appointments held for 15 minutes or longer without prior notification will be subject to a charge of 50% of the service total. All late arrivals risk either receiving an abbreviated service or losing the appointment all together.

 

Check-In & Check-Out

We require all clients to have a credit card on file with us to secure their booking. You may change this card or use cash upon check-out. Tips can be paid in cash or added at time of checkout.

 

Additional Guests

Please do not bring guests with you for your service, unless they are also scheduled for a service.

 

Our Team’s Commitment

Hands will be washed or sanitized at the start of every shift and in between appointments.

Per usual, a new pair of gloves will be used for every service.

 

As always, disposable implements will not be reused. Reusable implements will be sterilized in a hospital-grade autoclave between each use.

 

Disinfection and sterilization measures between services will remain frequent and thorough.

 

What We Ask of You

Required: You will be asked to wash your hands or use hand sanitizer when you arrive for your appointment.

Required: Valid credit or debit card on file prior to your appointment time.

 

Please have patience with us as we try to keep you as safe as possible. If you have any questions for us, or feel that part of our business practice doesn’t meet your standards, please email. We will make sure the right party receives the complaint and is provided the opportunity to make it right.