Spa Format

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We will continue to extend our recovery time between clients for proper disinfection and sterilization between services. 

 

Booking

We look forward to having you at Cure! Appointments can be made online using the Square booking site. We require a credit card to hold all appointments. Your card will only be charged upon completion of your services or in the case of a late cancellation or appointment no-show.

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Grace period

There is a 15 minute grace period for all appointments. Please call us if you will be arriving late to your appointment. Appointments held for 15 minutes or longer without prior notification will be considered a no-show appointment and charged a cancellation fee of 100% of service total. Out of respect to other appointments, all late arrivals risk either receiving an abbreviated service, cancellation fee or losing the appointment. If a service is shortened due to time constraints, the cost of the service(s) originally booked will still be charged.

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Cancellations
At Cure Waterless Nail Spa, we are committed to providing high-quality service and a seamless experience for all guests. To honor the time and resources reserved for each appointment, we kindly ask that you review and adhere to our cancellation policy:

Card on File Requirement
A valid debit or credit card is required to secure all appointments. While the card is not charged at the time of booking, it is securely stored on file for cancellation protection.

24-Hour Cancellation Window
Clients are welcome to cancel or reschedule appointments up to **24 hours prior to their scheduled time** without penalty.

Appointments cancelled or rescheduled after the 24-hour cancellation window has passed (including same-day cancellations) will incur a fee of 50% of the total service cost, which will be charged to the card on file. No Call/No Show appointments will result in a charge of 100% of service(s) booked.

Failed or Blocked Payments
If the card on file is declined or unable to be charged, the client will be temporarily restricted from booking future appointments. Any outstanding balance must be paid in full before new appointments can be scheduled.

Need to Make Changes?
We understand that plans may change. To avoid cancellation fees and to help us accommodate other clients, please contact us as early as possible if you need to make adjustments to your appointment.

By booking an appointment, you acknowledge and agree to the terms outlined in this policy.

 

Gift cards

Gift cards may be purchased in person at our location, or as an e-gift card. Electronic gift cards have the option to be emailed to the recipient immediately upon purchase. Please note, we are unable to offer any refunds on gift card or e-certificate purchases. Gift cards and e-certificates are valid for all services and products. Cards may not be redeemed for cash.

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Payment

We only accept Visa, MasterCard, American Express, Discover and cash. We do not accept checks.​​

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Phone policy
In order to create the most relaxing experience for all of our clients and to allow our nail professionals to offer their best work, we kindly ask that you turn your cell phone on vibrate when you arrive. Please refrain from accepting phone calls while relaxing at Cure.​

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Additional Guests

Additional guests/children may not accommodate you to your appointment, unless they are also scheduled for an appointment. Failure to comply may result in cancellation of your appointment and charged as same day cancellation (100% of service total).

 

Our Team’s Commitment

Hands will be washed or sanitized at the start of every shift and in between appointments.

Per usual, a new pair of gloves will be used for every service.

 

As always, disposable implements will not be reused. Reusable implements will be sterilized in a hospital-grade autoclave between each use.

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Disinfection and sterilization measures between services will remain frequent and thorough.

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