
BOOKING & POLICIES
Spa Format
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We will continue to extend our recovery time between clients for proper disinfection and sterilization between services.
Booking
We look forward to having you at Cure! Appointments can be made online using the Square booking site. We require a credit card to hold all appointments. Your card will only be charged upon completion of your services or in the case of a late cancellation or appointment no-show.
*Wellness pedicures require a $25 deposit at the time of booking and will be applied at checkout.
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Grace period
There is a 15 minute grace period for all appointments. Please call us if you will be arriving late to your appointment. Appointments held for 15 minutes or longer without prior notification will be considered a no-show appointment and charged a cancellation fee of 100% of service total. Out of respect to other appointments, all late arrivals risk either receiving an abbreviated service, cancellation fee or losing the appointment. If a service is shortened due to time constraints, the cost of the service(s) originally booked will still be charged.
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Cancellations
We kindly ask that you cancel your appointment at least 24 hours prior to your scheduled time. Appointments cancelled within 22 hours of the scheduled time will be charged 50% of the services. Missed appointments without any notice of cancellation will be charged 100% of the service cost.
Gift cards
Gift cards may be purchased in person at our locations, or as an e-certificate. E-certificates have the option to be emailed to the recipient immediately upon purchase. Please note, we are unable to offer any refunds on gift card or e-certificate purchases. Gift cards and e-certificates are valid for all services and products. Cards may not be redeemed for cash.
Payment
We only accept Visa, MasterCard, American Express, Discover and cash. We do not accept checks.
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Phone policy
In order to create the most relaxing experience for all of our clients and to allow our nail professionals to offer their best work, we kindly ask that you turn your cell phone on vibrate when you arrive. Please refrain from accepting phone calls while relaxing at Cure.
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Additional Guests
Additional guests/children may not accommodate you to your appointment, unless they are also scheduled for an appointment. Failure to comply may result in cancellation of your appointment and charged as same day cancellation (100% of service total).
Our Team’s Commitment
Hands will be washed or sanitized at the start of every shift and in between appointments.
Per usual, a new pair of gloves will be used for every service.
As always, disposable implements will not be reused. Reusable implements will be sterilized in a hospital-grade autoclave between each use.
Disinfection and sterilization measures between services will remain frequent and thorough.
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What We Ask of You
Required: You will be asked to wash your hands or use hand sanitizer when you arrive for your appointment.
Required: Valid credit or debit card on file prior to your appointment time.
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